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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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printer setup

HP Recommended
hp office jet pro 9013

I've just bought a new hp office jet pro 9013 with new setup cartridges but it gives an error message, use setup cartridge that came with your printer.

1 REPLY 1
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HP Support Agent
HP Support Agent
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@mbali1

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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