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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Officejetpro 6960
Microsoft Windows 10 (64-bit)

Officejetpro 6960 stopped working after windows update. On reinstall message appears “driver unavailable “

have tried diagnostic tool and every fix suggested, none work. Microsoft forum says HP are aware of problems with some printers after windows update. Can anyone help, going round in circles for weeks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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