printer time

[aprilrose11]

i was opening my hp printer but suddenly when i turn on my printer there is a propmt printing preparation and there is a time. what is the problem of that?

[Max3Aj]

Hi @aprilrose11, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP printer is showing a "Printing Preparation" message with a timer when you turn it on. This could indicate one of the following issues:

Possible Causes:

1. Firmware Update in Progress – If your printer recently received an update, it may be preparing for installation.
2. Initialization Process – Some HP printers take time to initialize, check ink levels, or clean printheads before they become fully functional.
3. Pending Print Jobs – A stuck or pending print job in the queue may cause this behavior.
4. Cartridge or Paper Issue – If there's an issue with ink cartridges or paper feed, the printer might delay startup.
5. Network Connection Delay – If your printer is trying to connect to a Wi-Fi network or HP Web Services, it might take longer to be ready.

Suggested Solutions:

✅ Wait for Completion – If the message has a timer, let it finish and see if the printer resumes normal operation.
✅ Restart the Printer – Turn off the printer, unplug it for a minute, then turn it back on.
✅ Check for Paper Jams – Open the printer and check for any stuck paper.
✅ Reinstall Cartridges – Remove and reseat the ink cartridges properly.
✅ Check Print Queue – On your PC, go to Control Panel > Devices and Printers > Your Printer and clear any stuck print jobs.
✅ Update Firmware – If possible, check HP Smart or HP Support Assistant for firmware updates.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support