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‎07-31-2022 03:48 PM - last edited on ‎07-31-2022 03:55 PM by Retired

HP Recommended
Product: HP DeskJet 2635 All-in-One Printer
Operating System: Microsoft Windows 11

I Just bought a new computer back in January of this year. It has Windows 11. My printer is not even three years old yet! Now I am told the printer expired in the year I bought it in which was in 2019! I am not made of money. I had it set up on the HP Smart app for a while. Now it has disappeared, and I was informed that the printer expired. Now I have no way of maintaining the printer let alone knowing what my ink levels are. Before I purchase another one, how do I find out what the expiration date will be? I live on social security, and it will be quite a while before I can even afford to buy another one. I am tired of being ripped off. Please advise me on what to look for or what I should buy that will coincide with dates that will give me plenty of time. Thank you.

1 REPLY 1

‎08-07-2022 08:46 AM

HP Recommended

Hi @Countrysinger

 

Welcome to the HP Support Community. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
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