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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
gjtoy
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printerwill not shut off

HP Recommended
hp printer3636
Microsoft Windows 10 IOT

priinter will not shut off

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Kumar0307
HP Support Agent
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@gjtoy, Welcome to the HP Support Community!

 

I understand you are not able to power off the printer. Was it working fine before?

6 - On/Off button

Check if it is damaged. Press the power button for 3 seconds and check if that powers off the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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