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‎04-15-2025 12:17 PM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer
Operating System: macOS 10.13 High Sierra

How to re-install my printer

1 REPLY 1

‎04-16-2025 04:58 AM

HP Recommended

Hi @sark44 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

To re-install your HP ENVY Photo 7858 printer on macOS 10.13 High Sierra, follow these steps:

 

1. Uninstall Existing Printer Drivers

  • Go to System Preferences > Printers & Scanners.
  • Select your printer from the list and click the Minus (-) button to remove it.

 

2. Download the Latest Drivers

  • Visit the HP Support page for your printer model and download the appropriate drivers for macOS 10.13 High Sierra.

 

3. Install the Drivers

  • Open the downloaded file and follow the on-screen instructions to install the drivers.

 

4. Add the Printer

  • Go to System Preferences > Printers & Scanners.
  • Click the Plus (+) button and select your printer from the list.
  • Choose AirPrint or the installed driver from the Use dropdown menu, then click Add.

 

5. Test the Printer

  • Print a test page to ensure the printer is working correctly.

 

Let me know if you encounter any issues during the process! 😊

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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