set up....error on printer screen.....finishish printer set up.....requires use of hp account....en

[Gene3409]

Need help for first time set up of printe. see notes above

[Raj_05]

Hi @Gene3409,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like you're setting up an HP printer for the first time, and you're seeing an error message that requires you to finish the setup through your HP account. Based on the previous issues mentioned, this might involve registering the printer and completing the setup via HP's platform.

Here are the general steps to resolve this:

Connect the Printer to a Power Source and Network

• Make sure the printer is plugged in and turned on.
• If it's a wireless printer, ensure it's connected to your WiFi network. You can use the printer's control panel to do this or follow the on-screen instructions.

Download and Install the HP Smart App

• Download the HP Smart app on your computer or mobile device (Windows, macOS, Android, or iOS).
• Install it and sign in with your HP account. If you don't have an account, you can create one during the setup.

Add the Printer to the HP Smart App

• Open the HP Smart app and select Set up a new printer.
• Follow the on-screen instructions to find your printer (via WiFi or USB).
• When prompted, link your HP account with the printer to complete the registration.

Complete Setup on the Printer Screen

• The error message asking you to finish setup likely means you need to complete the final registration step using the app.
• If prompted, log in to your HP account from the printer screen or follow the app's instructions to link the device.

HP Account and Instant Ink

• Some HP printers also require enrolling in the Instant Ink subscription during setup. If you don’t wish to subscribe, look for the option to skip this step.

Final Steps

• Once registered, restart the printer if necessary and check for firmware updates via the HP Smart app.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support