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‎08-09-2022 01:01 AM

HP Recommended
Product: HP DeskJet 2630 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

hi, I received a printer from my late brother, I am trying to set up but I now realise it may have been set up on his account? is there a way to restore this printer to add to my account?

Category:
2 REPLIES 2

‎08-17-2022 10:10 AM

HP Recommended

@RW19471

 

Welcome to the HP support community.

 

Could you elaborate on the issue for better understanding?

Which account are you trying to set up?

Sandytechy20
I am an HP Employee

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‎09-14-2022 02:47 AM

HP Recommended

Sorry for the late reply, I was trying/and still am trying to set up the printer for my auntie she received from my dad possessions when he passed away. She can connect to her laptop ok to print but when she tried to connect it through Wi-Fi, this will not work as the connection settings are on my dads account and can not be changed? I’d there a way to factory reset the printer so she can completely set ip on her account? 

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