sn doctor and print anywhere

[theresakemp]

hoiw do i remove the scan doctor and can we not print from anywhere anymore 

[Dragon-Fur]

@theresakemp 

Welcome to the HP Community --

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@theresakemp wrote:

1. how do i remove the scan doctor and
2. can we not print from anywhere anymore 

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1)  Remove the Print and Scan Doctor

May / June 2025 – The Doctor is Kaput

 HP Customer Advisory - HP Print and Scan Doctor for Windows – Elevation of Privilege Security Vulner... 

What about Print Anywhere?

2)  Print Anywhere is available on eligible "e" printers where HP+ has been enabled.

         AND

      Print Anywhere is available on select non-HP+ printers.

Once enabled / set up, Print Anywhere should remain available.

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Things that are HP+

-- Reminder --

HP Instant Ink and HP+ are two separate service contracts.

and

An HP Instant Ink subscription is not required as part of the HP+ setup or the HP+ service contract.

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

Set up / Optionally enable HP+

HP+ printer setup help

Scan Advance

 Read >>> About HP Smart Advance for HP printers

 File Includes links to reading materials

 Description:  HP Smart Advance enhances the HP app experience by including additional features and tools, such as Advanced Scan, Advanced Shortcuts, and Print Anywhere. HP app settings and features vary by device, printer model, and country/region.

HP Smart Advance features

HP Smart Advance includes the following enhanced features and tools:

• Advanced Scan includes automated scan quality features, Advance Presets, and conversion tools to work with text from images. For more information, go to Using advanced scanning features (HP App).   Once opened -- Read the FAQ – Includes Which non-HP+ printers are eligible for Print Anywhere?
• Advanced Shortcuts includes Save as Searchable PDF / Editable PDF Files, Text Files and Smart File Name settings. For more information, go to Use HP Smart app Shortcuts.
• Print Anywhere allows you to send a print job to your printer from anywhere. For more information, go to Print Anywhere with the HP App.

 Advanced Scan - Notes - Details

 HP printers - Using advanced scanning features (HP App)

 For example,

• Advanced scanning features in the HP app provide automated scan quality features, specialized scan job types (presets), and text conversion tools.
• For example, Advanced scanning features include Text Extract, Scribble, Book, Multi-Item, and ID Card.
• Document Sections
  • Save scans as searchable or editable text files
  • Scan pages from a book or magazine
  • Extract and edit text from scans
  • Scan multiple items at once
  • Scan and combine both sides of an ID card
  • Add notes or signatures to scans
  • Use the automated scan quality features

FAQ

• What is the HP Smart App and its requirements?
• What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
• What do I do if the advanced scan features are missing (HP Smart app)?
• Which non-HP+ printers are eligible for HP Smart Advance?

Remote Printing

If not done, follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP App

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Premium Remote Print Feature

“Print Anywhere” -- Supported on HP+ enabled Printers and select non-HP+ printers

  HP Printers - Print Anywhere with the HP App

If still using HP Smart - Windows

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

OR

  If using HP App (replacement for HP Smart - Now available on Android and MacOS / iOS)

 Watch Video >  Use the Print Anywhere feature in the HP App 

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Message Content References

Take advantage of the extensive HP Video collection !

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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