unable to automatically install driver

[joe244]

I am unable to find drivers for my hp photosmart a626 printer

[Andr-1611]

Hello @joe244,
Welcome to the HP Support Community!

That's right:

but see here: HP printer setup (Windows built-in driver) .

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”.

[joe244]

I tried that and no use 

[Andr-1611]

Error-Codes?

More Informations?

What connection?

Regards
Andreas

[joe244]

no error codes come up, direct USB connection with printer, and system windows 10pro  64bit operating system x64-based processor

[Andr-1611]

What if my printer is not found or the connection failed during USB setup?

Try this solution:

Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.

1. Turn off the printer and your computer.

2. Disconnect the USB cable from your computer and printer, and then inspect the cable.

   • If the cable is damaged or longer than 3 m (9 ft 10 in), replace it.

   • If the cable is undamaged and shorter than 3 m (9 ft 10 in), connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

3. Connect the cable to your printer, and then make sure the cable is fully secured to both ports.

4. Turn on the computer, and then wait for the computer to complete startup.

5. Turn on the printer, and then add your printer (Mac) or wait for the computer to install the new device (Windows).

Regards
Andreas

[joe244]

Windows recognizes the printer but does not find drivers