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Guidelines
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HP Recommended
HP 3050A
Microsoft Windows 10 (64-bit)

everything checks out-connected-online- says doc sent to queue, then disappears, without printing

1 REPLY 1
HP Recommended

@JDF3 

 

 

Temp Folder Permissions

 

All else being equal, that is, other solutions already checked / applied:

  • Temp folder requires full permissions, including Read / Write, for current user
  • Check / add / edit permissions for user (current login) on Temp folders

 

C:\Windows\Temp

C:\Users\AccountName\AppData\Local\Temp

 

Example

Temp_Folder_Permissions_1Temp_Folder_Permissions_1

 

 

** Port Issues - Create a TCP/IP port **

 

Not as common, perhaps create a Port using the printer's IP address.

This might help, for example, if the printer is actually accepting the job and then cancelling it.

 

 

The assigned port may fail to connect the printer or certain printer activities (Scan).  Create / Switch to a TCP/IP Port to facilitate communication and prevent ‘offline’ issues

 

How-to “Create TCP Port” Contributed by  greenturtle:

 

Create TCP IP port

1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, Right-Click the printer and Left-Click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.

This video resource will show you how to do it:
Create & Use TCP IP port

Note that you can ALWAYS revert back to the original port that the HP software installed by selecting the HP port under the Ports tab (in Printer Properties)

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Deskjet 3050A e-All-in-One Printer series - J611

 

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Dragon-Fur

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