cancel
HKRedKirito Honor Student
Honor Student
2 1 0 0
Message 1 of 4
92
Flag Post
HP Recommended

AMD R7 A360 Driver is Bug

HP Pavilion All-in-One - 23-q145hk
Microsoft Windows 10 (64-bit)

 My Pc before That the pc is good but when I update the amd r7 a360 drive the first time is good but when as time goes on the driver is bug I can't play some games so I need the new and best of my pc amd r7 a360 driver Thx! My Pc is HP Pavilion All-in-One - 23-q145hk

3 REPLIES 3
HP Support Agent
HP Support Agent
6891 6879 235 293
Message 2 of 4
68
Flag Post
HP Recommended

AMD R7 A360 Driver is Bug

@HKRedKirito
Thank you for posting on the HP Support Community.

  • Have you tried changing the game graphic settings?
  • Have you tried updating AMD UMA Graphics Driver?

While you respond to that, let's try this workaround:

Driver rollback: 

  1. Open Device Manager, click Start > Device Manager.
  2. Expand Display Adapters.
  3. Double-click on your AMD device.
  4. Select the Driver tab.
  5. Click Roll Back Driver to restore.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
HKRedKirito Honor Student
Honor Student
2 1 0 0
Message 3 of 4
59
Flag Post
HP Recommended

AMD R7 A360 Driver is Bug

Yes I am try all but it can't work So I need The best of my pc and new AMD R7 a360 driver 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
6891 6879 235 293
Message 4 of 4
43
Flag Post
HP Recommended

AMD R7 A360 Driver is Bug

@HKRedKirito
 

I have a few troubleshooting steps we could try to fix the issue:  

 

Let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also let's run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation