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HP Recommended
HP ENVY Photo 7858
Microsoft Windows 10 (64-bit)

Hello, my parents recently purchased a HP 7858 for my college work. I am going to start classess soon, but the printer didn't come with any set up cartridges. I noticed some people on the forums recieved private information on how to bypass this issue.  I don't have much time to send it back and set it up again in my college. Sending this information would be appreciated.

 

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Chrisdimit1

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

I understand you are in need of support,

And to help you out, I'm sending out a Private message with the reset instructions,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

View solution in original post

6 REPLIES 6
HP Recommended

@Chrisdimit1

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

I understand you are in need of support,

And to help you out, I'm sending out a Private message with the reset instructions,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

HP Recommended

SAME PROBLEM, HELP LEASE!

HP Recommended

Printer didn’t come with the set up cartridges how do I bypass them

HP Recommended

Hi @Randyonwheels

 

Welcome to the HP Community. Do you have an HP Envy 7800 printer as well? If yes, I have sent you a Private Message with the steps to bypass the setup ink cartridge error.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

If you have a different printer, may I have the exact model name? Click here for steps on finding the information we need. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

HP Recommended

It’s working thanks

HP Recommended

@Randyonwheels

 

Perfect, I am really glad to hear that! 


If any other questions arise, please feel free to write back to me.


Good day! 

 

Cheers!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.