06-20-2019 07:47 AM - edited 06-20-2019 07:48 AM
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- Make sure the printer and the MAC are connected to the same wireless network.
- This printer supports only 2.4GHz network.
Connect the printer to the wireless network
From the home screen of your printer control panel, touch the Wireless icon .
Touch the Setup icon .
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
Type the WEP or WPA key (network password), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Let us try Installing driver using Apple Software update
1.) Use the steps available here to update the software on Mac.
2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
5.) Click the plus sign , click Add Printer or Scanner, click the printer name.
6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.
7.) Try to print.
Let me know how this goes.
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