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Posts: 1
Member Since: ‎09-12-2017
Message 1 of 2 (81 Views)
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Can I print in grey scale only with HP Envy 4522

Product Name: Envy 4522

I would like to save the colour cartrige and print in black/grey scale as default.

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Re: Can I print in grey scale only with HP Envy 4522

Hi @1_di-,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

I came across your post and wanted to assist you. I understand you are looking to print in grey scale from your HP Envy 4522 printer. 

Don't worry as I have a few suggestions which should help you resolve this issue.

 

Let's try to perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Use single-cartridge mode:

 

Use the single-cartridge mode to operate the HP ENVY 4520 series with only one ink cartridge. The singlecartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. During singlecartridge mode, the printer can copy documents, copy photos, and print jobs from the computer.

 

When the HP ENVY 4520 series operates in single-cartridge mode, a message is displayed on the printer display. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed.

 

Exit single-cartridge mode ● Install two ink cartridges in the HP ENVY 4520 series to exit single-cartridge mode.

 

For more assistance, please go through the User guide and scroll down to page no. 33 for Single-cartridge mode.

 

For more assistance, please follow this link: Printing with Black Ink Only (Windows)

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

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HP Support Agent
Posts: 7,105
Member Since: ‎07-26-2016
Message 2 of 2 (53 Views)

Re: Can I print in grey scale only with HP Envy 4522

Hi @1_di-,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!

I came across your post and wanted to assist you. I understand you are looking to print in grey scale from your HP Envy 4522 printer. 

Don't worry as I have a few suggestions which should help you resolve this issue.

 

Let's try to perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Use single-cartridge mode:

 

Use the single-cartridge mode to operate the HP ENVY 4520 series with only one ink cartridge. The singlecartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. During singlecartridge mode, the printer can copy documents, copy photos, and print jobs from the computer.

 

When the HP ENVY 4520 series operates in single-cartridge mode, a message is displayed on the printer display. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed.

 

Exit single-cartridge mode ● Install two ink cartridges in the HP ENVY 4520 series to exit single-cartridge mode.

 

For more assistance, please go through the User guide and scroll down to page no. 33 for Single-cartridge mode.

 

For more assistance, please follow this link: Printing with Black Ink Only (Windows)

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

Jeet_Singh
I am an HP Employee

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