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Student
Posts: 1
Member Since: ‎03-13-2018
Message 1 of 3 (110 Views)

Can't find full feature software to reinstall

Product Name: officejet 8702
Operating System: Microsoft Windows 8.1 (32-bit)

I need to reinstall the full feature software and drivers for my printer but I can't find them online.  I have the basic drivers installed but that only allows me to print.  I need the other features as well.

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Provost
Posts: 21,074
Member Since: ‎07-30-2012
Message 2 of 3 (87 Views)

Re: Can't find full feature software to reinstall

That is all that is available for that OS.

 

HP OfficeJet 8702 All-in-One Series Basic Driver

system software Manager Icon
39.161.8 MBSep 1, 2016Download
 
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Details

Type:

Basic Drivers

Version:

39.1

Operating systems:

Windows 8 (32-bit)

Release date:

Sep 1, 2016

File name:

Description:

This basic feature software solution is a driver-only software solution intended for customers who only want a basic driver to use with their HP printer. If you want the full feature software solution, it is available as a separate download named “HP OfficeJet 8702 All-in-One Series Full Software Solution”.

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I used to work for HP but I saw the light and retired.

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Hint: There is a 97.2% (and increasing) chance the information you seek is in the User Guide/Manual or on your printers HP Support Page. Remember, Google is your friend.
Provost
Posts: 22,195
Member Since: ‎01-03-2011
Message 3 of 3 (70 Views)

Re: Can't find full feature software to reinstall

You may also download and install the OJ8700_Full_WebPack_1953.exe, which is the full feature software, it seems to some why be missing for any 32-bit OS but that should be compatible with both 32 and 64 bit operating systems...

 

Shlomi

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