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BruceSee Top Student
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Can't install Laserjet P1102

HP LaserJet P1102
Microsoft Windows 10 (64-bit)

I have the driver CD, but it keeps saying there are no drivers available. If I run the install.exe file, it says this is blocked by administrator! I am trying to install this HP product on a HP Envy Laptop. It works fine on my AppleMac...

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HP Support Agent
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Can't install Laserjet P1102

@BruceSee

 

Welcome to the HP Support Community.

 

Let's use the HP Smart App:https://support.hp.com/in-en/document/c04675142

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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BruceSee Top Student
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Can't install Laserjet P1102

Hi. Thanks for your interest. Tried the HP Smart App - same result unfortunately. It did not work.

Regards

Bruce

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Can't install Laserjet P1102

Let's try using the built-in drivers: https://support.hp.com/in-en/document/c01796879

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!


I am an HP Employee

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Can't install Laserjet P1102

Please back up your data and reinstall the Operating System: https://support.hp.com/in-en/document/c04742289

 

From this document perform the steps under "Perform a Windows 10 system reset through Windows Recovery Environment"

 

Once done, try installing the drivers.

 

Keep me posted.


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Can't install Laserjet P1102

Hi,

Apologies for jumping in, but I would like to add some further suggestion to try.

 

The CD is old and not intended for Windows 10, therefore it is being blocked.

 

Download and install the latest drivers for your printer below:

https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-11/hp_LJP1100_P1560_P1600_Full_Solution-...

 

If the setup extracts but doesn't run, browse to C:\LJP1100_P1560_P1600_Full_Solution and double-click HpSetup.exe.

 

Now follow the installation and check for any difference.

 

Please let me know how it goes,

Shlomi

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BruceSee Top Student
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Can't install Laserjet P1102

Thank you so much for your help - worked quickly and like a dream. Whoopeee!!!....

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