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Sheila67 Student
Student
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Message 1 of 2
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Cant get my Envy 4510 to print at all

Envy 4510 All-in-One Series
Microsoft Windows 10 (64-bit)

I have tried everything possible and I still cannot get my printer to work.  I have uninstalled and reinstalled twice.  Unplugged and restarted everything the Print and Scan Dr said to do.  It sounds like it is printing a test page but comes out blank.  It wont print internal pages either. I'm at a loss. Please help.

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HP Support Agent
HP Support Agent
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Cant get my Envy 4510 to print at all

@Sheila67, Welcome to the HP Support Community!

 

Try making a standalone copy and check if that works.

 

For now, let us try these steps to resolve this issue:

 

Check the estimated ink levels

On the printer control panel, touch the Ink icon  to display the current estimated ink levels.

 

Clean the ink cartridges

  1. On the printer control panel, swipe the display to the left, then touch Setup.

  2. Touch Tools, then touch Clean Cartridges.

Also, perform steps 13 mentioned in this document.

 

Print a Print Quality Diagnostic report

  1. On the printer control panel, swipe the display to the left, and then touch Setup.

  2. Touch Tools.

  3. Swipe up on the display, and then touch Print Quality Report.

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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