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‎09-16-2019 08:38 AM

HP Recommended
Product: Deskjet 3755 Wireless All-in-One
Sent my daughter a Deskjet 3755 Wireless All-in-One to use in her dorm. She wants to print from her Apple MacBook. We learned that she cannot use the building wireless so now she has a USB C to USB B printer cable (USB C to printer) hooked up. Followed the instructions below and it still isn't working. 1. Go to this link: ttps://support.hp.com/us-en/drivers/selfservice/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035 2. Download both HP Smart for Mac OS and HP Easy Start 3. After downloading and installing both the packages, please click on the Apple Icon in the menu bar and then click on System Preferences. In the System Preferences window, please click on Printers and Scanners. Any suggestions? In the Printer and Scanners window, please click on the + sign and select the HP Deskjet 3755 from the list and then click on add. This will add the printer to the queue and the installation will be completed. You should be able to print and scan.
1 REPLY 1

‎09-16-2019 04:15 PM

HP Recommended
@USCMom wrote:
Sent my daughter a Deskjet 3755 Wireless All-in-One to use in her dorm. She wants to print from her Apple MacBook. We learned that she cannot use the building wireless so now she has a USB C to USB B printer cable (USB C to printer) hooked up. ....

@USCMom 

 

No, it does NOT support USB-C. You need a cable like the following one

 

     prt cable.png

 

Regards.

BH
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