09-16-2019 04:38 PM
I get no response from Windows when I plug in the USB cable. I downloaded the latest drivers for the printer, and the installer says "plug in your printer" but when I do nothing happens. All I can do is hit 'back'. I tried this on an older PC running Windows 8 and it works fine.
Solved! Go to Solution.
09-17-2019 06:10 AM
I found a solution in your reply to @scjconsulting about running the printer installer. I followed your instructions and downloaded the file you mentioned. Now the installer recognizes the laser printer.