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donbsand Top Student
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Connecting to my wireless printer

HP Pavillion 360
Microsoft Windows 10 (64-bit)

I am trying to connect my HP Pavillion 360 to my HP Envy 4520 printer. I find the printer and connect - it shows in the choice of printers....but it indicates "driver is unavailable" and will not work. I have my 2 in 1, tablets and phones connected to the printer wirelessly.....but can not get the Pavillion 360 connected. Please help.

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Provost Provost
Provost
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Connecting to my wireless printer

Hi,

Thanks for using the HP Forums.

Can you download and install the FULL feature printer software from HP for your operating system:

The following resource will help you :

http://123.hp.com/us/en/

Key in your printer model, Operating System and download & install the FULL feature software.


Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

Hope that helps.

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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donbsand Top Student
Top Student
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Connecting to my wireless printer

Thanks. That fixed it.
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Provost Provost
Provost
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Connecting to my wireless printer

Hi @donbsand,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
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