D110 Photosmart All-In-One Printer: thinks it has paper jams but it doesn't

[Exsol12]

D110 Photosmart All-In-One Printer: Every time i turn it on thinks it has paper jams.  This has been going on for some time.  I have tried all of HP's solutions.

[Jeet_singh]

Hi @Exsol12,

Welcome to HP Forums, this is a great place to get support, find answers and tips, Thank you for posting your query, I'll be more than glad to help you out 🙂

I understand you are getting a Paper Jam error message on your HP Photo Smart printer. I'll be really glad to help you with this,

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

* With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

* Remove USB cable, if present.

* Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

* Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

* Turn on the printer and wait till warm-up period finishes and the printer is idle.

* Now insert the ink cartridges and then try to print a test page and check if it works.

Next thing, I would suggest is to check for the latest firmware update, if available for your printer, using this link.

Do you get this error message on the printer screen or on the computer screen?

Next, I would suggest you follow the steps suggested in the support document - A 'Paper Jam' Message Displays for HP Photosmart e-All-in-One (D110a and D110b) Printers - Click here

If this is a false error message, you could try to perform a Semi-full reset on the printer, which should help to resolve the issue,

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,