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‎04-18-2017 09:40 PM

HP Recommended
Product: deskjet 6122
Operating System: Microsoft Windows 7 (64-bit)

I have a deskjet 6211 printer.  It does print using the driver for 990c but it doesn't recognize the HP PT3447 250-sheet plain paper tray I have the printer setting on.  The tray works in tandem with standard paper trays. How to I set up the 990c to see the second try>

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2017 01:28 PM - edited ‎08-02-2017 12:22 PM

HP Recommended

The Officejet Pro 8600 Premium (the one with the included extra tray) driver can be downloaded from HP here.  Download the driver, then run the installation program.  When given the choice of how the printer go to the Devices and Printers will be connected select "I will install the printer later".  Let the installer install the driver, then go to the Devices and Printers folder and the HP Officejet Pro 8600 should show up in the list.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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View solution in original post

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3 REPLIES 3

‎04-19-2017 07:15 PM

HP Recommended

I am not sure this will work, but it is worth trying.  Change the driver for the Deskjet 6122 to the Officejet Pro 8600.  After installing the driver right click on the printer, Printer Properties,  Decive Settings, Installable OPtions, Tray 2: Installed, Apply, OK.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎04-25-2017 03:19 PM

HP Recommended

Do you mean the HP Officejet Pro K8600 Series?  It is the only one I can find with those numbers.

Was this reply helpful? Yes No

‎04-26-2017 01:28 PM - edited ‎08-02-2017 12:22 PM

HP Recommended

The Officejet Pro 8600 Premium (the one with the included extra tray) driver can be downloaded from HP here.  Download the driver, then run the installation program.  When given the choice of how the printer go to the Devices and Printers will be connected select "I will install the printer later".  Let the installer install the driver, then go to the Devices and Printers folder and the HP Officejet Pro 8600 should show up in the list.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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