04-20-2010 02:04 PM - last edited on 04-18-2016 11:33 AM by OscarFuentes
try and follow this document let me know if this helps
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04-20-2010 04:47 PM
Doesn't help. When I select print, it sends a command to the printer and the printer does nothing. The printer won't even turn
on. I have to turn it on manually. It worked perfect with XP Pro, so I suspect the driver Windows 7 selects is no good.
04-20-2010 05:06 PM
Disconnected the printer, removed the printer along with the driver in the control pannel. Reconnected the printer and turned it on. It reloaded the driver and I printed a test page and IT WORKS!!!! Thanks for your help!!!
03-20-2011 10:10 AM - last edited on 04-18-2016 12:42 PM by OscarFuentes
I tried all the steps listed above. Still no help. Tried the 'manual install method'. Doesn't work because Windows cannot find the HP 970CSE driver online and the printer does not show up in my 'Add Printer' drop down list. I tried the 'manual install' method as described here, http://support.hp.com/us-en/document/c01796821 but my 970CSE printer does not appear in the dropdown list of printers! Just did a 'Windows update' as well. I am running 64-bit Windows 7 Enterprise on a brand new T410 Lenovo laptop. So, I am stuck