08-01-2019 02:14 AM
Hi Is anyone getting very slow downloads of HP firmware at the moment? If so does anyone know how to speed this up or is there a problem with the bandwidth on the HP website.
08-04-2019 01:51 AM
Welcome to the HP Support Community.
To better assist you - May I have the exact model name of the printer? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
While you respond to that, try these steps - HP Printers - Updating or Upgrading Printer Firmware
Hope this helps! Keep me posted.
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I am an HP Employee
08-05-2019 02:31 AM