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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Duplex Printing
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06-12-2020 08:53 PM
what driver do I need to install so that I can print automatically in duplex mode?
Solved! Go to Solution.
Accepted Solutions
06-12-2020 09:45 PM
Hi,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-12-2020 09:45 PM
Hi,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-22-2020 06:45 PM
my duplex is set to automatic but still wont print 2 sided. photosmart c410a .I also pick paper saving in the printer preference tab.Still doesnt print both sides.
Also, the priinter preference comes up in japnese evn tho it is set for english????!!!
06-23-2020 04:54 PM
Welcome to the HP Support Community.
Let's try to do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here:
https://support.hp.com/in-en/drivers
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
06-24-2020 02:44 PM - edited 06-24-2020 02:46 PM
nope didn't help. STILL wont print 2 sided.
when u go to file/print /preferences, the screen comes up in another language?? The program installed in English. I am not able to set because all the options are blank when u click on them. Also, I set 2 sided printing as default print preference(went to devices/printers then on my printer clicked printer properties/preferences) and still doesn't print both sides.??
Thanks
06-25-2020 02:11 PM
I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
06-26-2020 03:41 AM
Create a TCP IP port:
1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the front panel of your Printer to get the IP address)
2. On your PC, go to Control Panel, from Devices and Printers, right-click the printer and left-click Printer Properties, select the Ports tab.
3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
4. Type in the proper IP address for the printer.
This video resource will show you how to do it:
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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