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Astronac Honor Student
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EWS Username and Password for HP DeskJet GT 5820

HP DeskJet GT 5820
Microsoft Windows 10 (64-bit)

Hello, I lost my HP DeskJet GT 5820 EWS Username & Password. I tried the reset method, cancel button + wifi button, but it doesn't help. I need to go to the login page of the printer to change some settings but it asks for username and password. Kindly Help.

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HP Support Agent
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EWS Username and Password for HP DeskJet GT 5820

@Astronac

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, you do not have Username and Password for your printer, 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made?

What happens when you perform a network reset?

Did you change the default username and password?

 

While you respond to that, let's try these steps to resolve the issue: 

 

Perform Firmware Update: Follow steps from the link https://support.hp.com/us-en/document/c02919168

 

To download Firmware, click here.

 

If the issue persists, please perform a reset:

I'm sending out a Private message with the reset instructions,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

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Astronac Honor Student
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EWS Username and Password for HP DeskJet GT 5820

Thank you very much, kind Sir, Your private message helped me.!

Thanks!
Cheers:)

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HP Support Agent
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EWS Username and Password for HP DeskJet GT 5820

@Astronac

Thank you for the update,

I appreciate your time and efforts,

 

I'm glad to hear the issue is resolved 😉

You've been great to work with and it has been a genuine pleasure interacting with you.

If you need further assistance, feel free to reach out to us 🙂

Take care now and do have a fabulous week ahead. 🙂

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bhods Student
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EWS Username and Password for HP DeskJet GT 5820

Good Day

 

can i asked how to solve this problem.coz we're the same problem..

 

Hello, I lost my HP DeskJet GT 5820 EWS Username & Password. I tried the reset method, cancel button + wifi button, but it doesn't help. I need to go to the login page of the printer to change some settings but it asks for username and password. Kindly Help.

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Knassim Student
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EWS Username and Password for HP DeskJet GT 5820

Hello , 

 

I am facing the same problem can you send me the same private message 

 

Thanks

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HP Support Agent
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EWS Username and Password for HP DeskJet GT 5820

@Knassim

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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syedarif Top Student
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EWS Username and Password for HP DeskJet GT 5820

Hi,

 

May i know what was the solution provided to Astronac via Private Message. I have the same issue with my Deskjet GT 5820

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