Encryption Credentials Have Expired

[Sand_man1996-]

My HP3830 printer will not wwork on my MacBook Pro because Encrytion Credentials have expired, however it works okay with a PC with Microsoft Windows.  Why

[d1rus]

would you please send me the response they sent you?    I saw it was resolved (i think) in an earlier post but I can't find it now.   

[tam-web]

@Sand_man1996-  @d1rus 

The printer has generated an expired server certificate. To resolve this issue please follow the directions outlined in the document "'Encryption Credentials Expired' Error Displays".

URL to document

https://support.hp.com/us-en/document/c06447928

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