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Student
Posts: 1
Member Since: ‎05-15-2018
Message 1 of 3 (137 Views)

Envy 4516 - need software/driver for OS 10.6.8

Product Name: Envy 4516
Operating System: Mac OS X 10.6 Snow Leopard

I need the software or driver for Mac OS 10.6.8. I called customer service and he said try downloading the one for 10.8, which I did, and it didn't help. When I hit "print", it goes through as if it's going to print, but nothing comes out.

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Provost
Posts: 21,778
Member Since: ‎01-03-2011
Message 2 of 3 (116 Views)

Re: Envy 4516 - need software/driver for OS 10.6.8

Hi,

Your printer is supported on 10.8 or later, no software exists for your operating system:

https://support.hp.com/us-en/product/hp-envy-4510-all-in-one-printer-series/7588794/model/7815374/do...

 

you may try the following workaround and check, it may work and may not... :

 

  1. Download and install below drivers package:
    https://support.apple.com/kb/DL1770?viewlocale=en_US&locale=en_US
  2. Connect the printer to your Mac and turn it on
  3. go to System Preferences > Print &U Fax.
  4. Click the plus sign and select the listed printer.
  5. click the Print Using drop doen and then on Select Printer Software.
  6. Select the HP Deskjet 6940 series within the list and press Add.

Now try printing using the added print queue and check if that may work.

 

Regards,

Shlomi

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Teacher
Posts: 76
Member Since: ‎02-12-2018
Message 3 of 3 (99 Views)

Re: Envy 4516 - need software/driver for OS 10.6.8

Hello,

 

If you update Mac OS to 10.7 or higher you  can then print via Airprint which does not require you to install a driver. 

 

This document shows how to print via Airprint. Airprint is not compatible with 10.6.8.

 

https://support.hp.com/us-en/document/c05635968#Mac_AirPrint_FAQs

 

Regards,

StretchMusic

I am an HP Employee
Regards,
StretchMusic

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