Envy 5540 jams when trying to print glossy A4 photo paper

[Mymsin]

Envy 5540 jams when trying to print glossy A4 photo paper

[Guleria_123]

As we haver properly understood your issue you are facing issue in the printing :

1. Open the paper tray door, and then pull it toward you to extend the paper tray.
2. Gently pull out the paper tray extender, and then lift up the paper catch.
    Pull out the paper tray and the tray extender

   
3. Slide the paper width guides to their outermost position.
   Slide out the paper width guides

   
4. Remove any paper from the paper tray.
5. Load a stack of photo paper into the middle of the paper tray, with the short edge forward and the print side down. Slide the stack into the tray until it rests against the paper stoppers at the end of the tray.
   Load photo paper

   
6. Slide in the paper width guides in until they rest against the edges of the paper.
    Slide in the paper width guides

   
7. Push the paper tray forward until it clicks into place.
   NOTE: Push the paper tray all the way in to avoid an error message.
    Push the paper tray forward until it clicks into place

   

Nitin singh guleria

[Mymsin]

Thank you so much but it still jams.  Fine when printing ordinary A4.   I do alter the size and quality before printing  glossy but it still jams.