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HP Recommended
HP ENVY 4524
Microsoft Windows 10 (64-bit)

Help! Error code cleared last weekend but now can't print a PDF from webpage. have tried uninstalling and reinstalling and updating firmware but nothing!!

1 REPLY 1
HP Recommended

Hi @Parsons46

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are unable to print from PDF files.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2fyTDQt

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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