Error message "Ready 2 Download FW Corrupt Error" on printer

[mgland1722]

I have an issue with my Color Laser Jet Pro MFP M277dw with an error message "Ready 2 Download FW is corrupt"  What is the correct procedutre to correct this and resolve the issue?  I see several post that this poprietary and that private instructions are sent.  Please forward the procedure.

[Jeet_singh]

Hi @mgland1722,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 I understand you are seeing  Firmware Corrupt Ready 2 Download error message on your HP LaserJet printer. I'll be really glad to help you with this,

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Perform a Hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website. 

HP LaserJet M2727 and M1522MFP Series - Error "Firmware Corrupt Ready 2 Download" is Displayed - Click here

If the issue persists, I would suggest you could try to perform an advanced reset on the printer. I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
 
Let me know how that goes. Good luck!
Cheers 🙂

[mgland1722]

Thank you for the reply.  Fist I would like to mention is that this is a Color LaserJet Pro MFP M277dw.  Does this procedure apply as well?

"HP LaserJet M2727 and M1522MFP Series - Error "Firmware Corrupt Ready 2 Download" is Displayed - Click here"

The reset you described in the private notification was done and resolved it for a short while but returned in the morning and I was not able to do that reset Until I disconnected the printer from my network and attached it to a laptop via the USB port.  I have since reinstalled the firmware via the USB and all is working now, but not sure for how long.

[Jeet_singh]

Hi @mgland1722,

Thank you for the update,

I appreciate your time and efforts,

I'm glad you found the solution you were looking for.

Thanks for taking the time to let the community know about the solution

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

And accept this as the solution to help others find your post helpful.

Take care now and do have a fabulous week ahead. 🙂

Regards,

[Minitruk]

No luck with mine. HP Supprt said it was a hardware issue and to return it. Still waiting on return paperwork. Said that would take 5-7 days? Have not received it yet. Seems like a long wait for something that will be emailed.

[Jeet_singh]

Hi @Minitruk,

Thank you for posting on the HP Support Forums,

I have brought your issue to the attention of an appropriate team within HP. 

They will contact you shortly and likely request information from you in order to look up your case details or product serial number. 

Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (such as serial numbers and case details).

If you wish to show appreciation for my efforts to help you out, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,