• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-16-2018 12:28 PM

HP Recommended
Product: OfficeJet 6970 Pro
Operating System: Microsoft Windows 7 (64-bit)

Cannot download drivers for OJ 6970 printer, get error message:

Not Found

The requested URL /pub/softlib/software13/printers/OJ6970/OJ6970_Full_WebPack_40.11.1148.exe was not found on this server.

 

Would anyone be able to point me to the proper link, this one is not working.  I have tried other models, those work, so this appears to be on that particular link.

 

Thank you

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2018 05:39 PM

HP Recommended

Hi,

Please download the drivers from HP.com, a new driver link is now shown on hp.com as its drivers were updated yesterday:

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6970-all-in-one-printer-series/828...

 

For any issue below is a direct link to the latest software as well:

http://ftp.hp.com/pub/softlib/software13/printers/OJ6970/OJ6970_Full_WebPack_40.12.1161.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-17-2018 05:39 PM

HP Recommended

Hi,

Please download the drivers from HP.com, a new driver link is now shown on hp.com as its drivers were updated yesterday:

https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-6970-all-in-one-printer-series/828...

 

For any issue below is a direct link to the latest software as well:

http://ftp.hp.com/pub/softlib/software13/printers/OJ6970/OJ6970_Full_WebPack_40.12.1161.exe

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎11-13-2018 08:15 PM

HP Recommended

Unfortunately I cannot download this software as "this site cannot be reached" Temp files deleted and Internet options reset and computer restarted. OS Win 7 65bit with 6970 location Hong Kong. Any assistance greatly appreciated.HP Screenshot.jpg

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.