DonM7 Honor Student
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Error message when trying to download printer drivers

I am getting 404 not found when trying to down load the HP Office Jet Pro 6978.  I tried  the 123.hp.com/setup to get the file HPEasystart_7_0_3546_36.exe.

 

I also tried HPPSdr.exe (trouble shooting utility) and that said the printer's software was not installed. When I selected the option to install -  it said it was incompatible with Windows 7 (64 bit).

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Provost Provost
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Error message when trying to download printer drivers

Hi,

Download and install the latest software for your printer below:

http://ftp.hp.com/pub/softlib/software13/printers/OJ6970/OJ6970_Full_WebPack_40.12.1161.exe

 

Shlomi

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DonM7 Honor Student
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Error message when trying to download printer drivers

It down loaded the new file name fine.

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saradoughman4 Student
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Error message when trying to download printer drivers

i need my printer to work with ;my computer like now and ive tried everything please help or can i get a phone #

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