04-16-2018 08:18 PM - last edited on 04-16-2018 08:25 PM by Cheron-Z
I am getting 404 not found when trying to down load the HP Office Jet Pro 6978. I tried the 123.hp.com/setup to get the file HPEasystart_7_0_3546_36.exe.
I also tried HPPSdr.exe (trouble shooting utility) and that said the printer's software was not installed. When I selected the option to install - it said it was incompatible with Windows 7 (64 bit).
Solved! Go to Solution.
04-16-2018 09:50 PM
Download and install the latest software for your printer below:
If my post resolve your problem please mark it as an Accepted Solution :)