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Factory resetting Laser MFP 135w

HP Recommended
Laser MFP 135w
Microsoft Windows 10 (64-bit)

Hello and sorry if the board is incorrect. The question is simple, how can I factory reset the printer itself?

5 REPLIES 5
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HP Support Agent
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Message 2 of 6
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@sleepyguy1, Welcome to HP Support Community!

 

Follow the steps below to reset the printer-

 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Excuse me but I have the same problem and don´t understand your clue.

 

"Turn the product on while you press and hold the Resume button for 10-20 seconds.

 

Which button is the resume button? I`ve try the  cancel, start and ok button but it doesn`t work.

 

Could you help me?

 

thx

Matthias

 

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HP Support Agent
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@vienna33be, Welcome to HP Support Community!

 

Follow the steps below-

 

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Hi,

 

Didn´t help.  I think, "factory resetting" don`t describe correct my problem. Language problem.;-}

 

Other attempt:

 

After I´ve done all the right setting for the printer I want to change the password for the admin account in the embedded web service for the printer. I´ve took the standard password for the admin account , changed it, noted it (password manager) and want to test the new password. It don`t work. Now, I`ve no access for the admin settings for my printer.

 

So, I thought I can reset the printer to his default settings/factory resetting inclusive his admin password. But I don´t find a clue how I can do that.

 

Ca you help me?

 

thx and cu 

Matthias

 

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HP Support Agent
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@vienna33be

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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