10-11-2018 06:57 PM - last edited on 10-11-2018 07:02 PM by rick-s
I am experiencing the same problem others have had getting the downloaded HP P1102w driver to open on my Macbook Pro with OS X El Capitan. I am getting this message "HP Firmware Upgrade Utility” can’t be opened. You should eject the disk image" when I double click on the downloaded file. I see that others have had the same issue and have posted on the HP support forum most recently on 7/3/18 by @MeMeMa, but the answers/solutions have not been posted. Any help with this would be appreciated. - Mike B
10-11-2018 11:19 PM
I am experiencing the same problem others have had getting the downloaded HP P1102w driver to open on my Macbook
Pro with OS X El Capitan. I am getting this message "HP Firmware Upgrade Utility” can’t be opened.
From your description, are you trying to install a printer driver or upgrade the printer firmware? those are 2 different things..
To install the printer you should follow below steps and not to follow the Firmware Upgrade Utility, you would generally connect the printer with a USB to your Mac or click the plus sign or add a printer already connected to your wireless network from System Preferences:
If you would like to use it wirelessly but the printer is not yet connected to your wireless network, install it with a USB first and then follow below steps to convert to a wireless connection as listed below:
If my post resolve your problem please mark it as an Accepted Solution :)
11-27-2018 03:17 PM
I was able to get it to work on Mojave by opening a Terminal session and then:
cd "/Volumes/HP Firmware Update Utility/HP Firmware Upgrade Utility.app/Contents/Macos"
./"HP Firmware Upgrade Utility"
This executes the firmware upgrade utility directly and bypasses the UI protection. I can confirm that the new version of the firmware is now running on my printer/scanner.