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Student
Posts: 1
Member Since: ‎07-12-2018
Message 1 of 2 (101 Views)

Get rid of ColorLok paper recommendation.

Product Name: OfficeJet5740
I'm trying to print wirelessly from my Samsung phone and all I keep getting is this HP recommends ColorLok paper message on my printer and it never prints. I'm a student and I need this to be able to print things like papers and notes. I'm not printing in color nor do i need to waste money on ColorLok paper for a simple form to be completed and returned to school. Please help!! Thanks in advance!
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HP Support Agent
Posts: 10,449
Member Since: ‎10-13-2016
Message 2 of 2 (61 Views)

Re: Get rid of ColorLok paper recommendation.

@MROE85

 

Thank you for visiting the HP Support Forums and Welcome, I see that you are getting HP recommends ColorLok paper message.

I would like to help you.

 

I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

 

Cheers.

Sandytechy20
I am an HP Employee

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