07-12-2018 07:23 AM
07-13-2018 04:01 PM
Thank you for visiting the HP Support Forums and Welcome, I see that you are getting HP recommends ColorLok paper message.
I would like to help you.
I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
Please reply back on the public post as this Private message box is not monitored.
I hope this helps resolve this issue completely,
I am an HP Employee