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razvedos1990
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Good time of day. Q-how do I reset the printer to factory settings ?

HP DeskJet Ink Advantage 3775
Microsoft Windows 10 (64-bit)

Requires login and password on the main printer settings page, which I do not remember. Model name: HP DeskJet 3700 ink advantage of all-in-one printer series.

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HP Support Agent
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Good time of day. Q-how do I reset the printer to factory settings ?

@razvedos1990, Welcome to the HP Support Community!

 

Let us try these steps to resolve this issue:

 

Restore network settings to default settings

● Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

Print a Network Configuration Page to get additional network information if required.

On the printer's control panel, press the Wireless button  and the Information button  at the same time.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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razvedos1990
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Good time of day. Q-how do I reset the printer to factory settings ?

No, it didn't help me. I need entrance . Go to the printer settings home page. Here is there and requires login and parole. (Built-in Web server).

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razvedos1990
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Good time of day. Q-how do I reset the printer to factory settings ?

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Good time of day. Q-how do I reset the printer to factory settings ?

Hi @razvedos1990

 

Can you send us a screenshot of the password prompt?

 

Let me know. 

Asmita
I am an HP Employee

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razvedos1990
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Good time of day. Q-how do I reset the printer to factory settings ?

Screen sent. You need to go to the web server. To be able to change the printer settings in the future.

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razvedos1990
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Good time of day. Q-how do I reset the printer to factory settings ?

How do I do that?

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Good time of day. Q-how do I reset the printer to factory settings ?

@razvedos1990

 

I have sent you a private message with the password combination you can try with.

Keep me posted.

 

 

KUMAR0307
I am an HP Employee

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