• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-17-2019 11:10 AM - edited ‎06-17-2019 11:18 AM

HP Recommended
Product: OfficeJet Pro 8710
Operating System: Microsoft Windows Server 2012

I'm setting up shared printer on a network.  I have created a local user group to share the printer with a select group of people.  When I'm setting up the printer share, I add my group and remove the everyone group to secure my printer.  

 

Interstingly enough whenever I remove the everyone group the printer no longer prints properly all we get is blurry printouts.    Printer works properly all other times.  

 

Any suggestions?

 

Printer being used: OfficeJet Pro 8710

Windows Server 2012

Printer has the current firmware 

Latest drivers are also installed

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.