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HP Envy 7858 bought ink cartridges not working

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HP Envy 7858
Microsoft Windows 10 (64-bit)

I bought an open box HP Envy 7858 from a yard sale and bought ink cartridges, when I was setting up I received a message on my printer saying "SETUP Cartridges" so I placed in the ink cartridges I bought seperately and didn't work,  is there a way to use different ink cartridges instead of the old SETUP ones which I don't have?

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HP Support Agent
HP Support Agent
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HP Recommended

@Janeth3 Welcome to HP Community!

 

I understand that you would like to bypass the setup ink cartridges.

 

I've sent you a private message with reset instructions.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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I am having the same issue and have not been able to get anybody to help.  Can I also please get the instructions to bypass?

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HP Support Agent
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@Mifrancis2

 

I understand your concerns.

 

Please let us know which printer model number you are using.

 

Have a nice day!!

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