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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended
HP Envy 4527
Microsoft Windows 10 (64-bit)

This is how i solved the problem, Open settings > Devices > Related settings > Devices & Printers > Under Printers remove all including Microsoft printer to PDF then close and run  a Registry scan and fix all issues, ( i use Crap Cleaner) Restart computer/laptop >  download HP Envy Driver and software > run it and connect your printer to your computer,  now (for me) printer is working with all photo software.

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Hi, Thanks for the information, i'm sure it will help others who have this issue.
Although I am an HP employee, I am speaking for myself and not for HP.
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