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‎04-25-2019 07:57 AM

HP Recommended

@CharlesE1

 

Happy to hear that. If you need further assistance feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

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‎11-12-2019 11:16 AM

HP Recommended

I am trying to set up my HP Envy Photo 7134 for the first time. It has frozen. I see an HP logo with a progress bar which is all the way to the right  and 7 small circles below. The first 4 are blue  and the other 3 white.

I have tried removing the power cord, wait, plug back in etc but that makes no difference.

Note that I am using a MacBook Pro.

Can you assist please?

 

Jules

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‎11-12-2019 02:20 PM

HP Recommended

Hi

I tried the unplug/plug it back in recommendation again. It worked at the third attempt.

 

Jules

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