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Student
Posts: 1
Member Since: ‎09-13-2017
Message 1 of 2 (73 Views)

HP MFP M477 printer error ready 2 download fw is corrupt

Product Name: HP MFP M477

Priinter error:  Ready 2 download fw is corrupt.  Printer is brand new.  Just went to print and the error message appeared and I am unable to print anything or access the printer menu.  Can anyone help resolve this issue?

 

Thank you.

 

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Teacher
Posts: 106
Member Since: ‎01-11-2012
Message 2 of 2 (17 Views)

Re: HP MFP M477 printer error ready 2 download fw is corrupt

HI there, 

 

it seems you printer has entered into an abnormal status, probably because the Firmware upgarde process was interrupted accidentally, (power off during upgrading/...)..

 

in a state of "Ready 2 Downlaod", your printer FW can not be recovered, and it would left with only one option, that is engaging with HP service for Formatter board replacement. 

 

Hope it would help for your situation.

 

 

 


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