09-13-2017 05:31 PM
Priinter error: Ready 2 download fw is corrupt. Printer is brand new. Just went to print and the error message appeared and I am unable to print anything or access the printer menu. Can anyone help resolve this issue?
09-20-2017 09:08 PM
it seems you printer has entered into an abnormal status, probably because the Firmware upgarde process was interrupted accidentally, (power off during upgrading/...)..
in a state of "Ready 2 Downlaod", your printer FW can not be recovered, and it would left with only one option, that is engaging with HP service for Formatter board replacement.
Hope it would help for your situation.
I am an HP employee.
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