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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP OFFICE JET 4620 is not compatible to windows 8.1
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10-19-2013 02:29 PM
Does anyone know when a driver compatible for Windows 8.1 will be available for the office jet 4620 ?
Thanks
Kipp
Solved! Go to Solution.
Accepted Solutions
10-19-2013 03:06 PM
Hi, it's available now here.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
10-19-2013 03:06 PM
Hi, it's available now here.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
10-19-2013 04:44 PM
I tried the download over what remained on my Laptop... failed.
I uninstalled all the HP Software and removed the HP Printer (and Fax, etc) off the Device and Printer panel.
I rebooted the Laptop.
I tried to run the download again.. ERROR MESSAGE: Error 3006 Failed to add port monitor HP Discovery Port Monitor (HP Officejet 4620 series)
Now what?
Thanks
Kipp
12-24-2013 09:48 AM
I have Wondows 8.1 and tried to install my 4620 and it gave me the "message" above in the subject line. The printer was turned on and I had used it successfully with an older desktop that was kind of put together. What I'm working with now is a new Toshiba C55D-A5381 which came equiped with Windows 8.1. Any thoughts? I will google this, but wanted to try this forum first.
12-24-2013 10:30 AM
@desert_traindid you download the 8.1 driver from the HP site?
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
12-25-2013 05:16 AM
09-30-2016 03:12 PM
This thread has been locked, For more information on HPPIW please refer to the following support document:
http://support.hp.com/us-en/document/c02681060
The HP Printer Install Wizard is a support application from HP that assisted in downloading printer software. This support application is no longer supported by HP. The last update to this software was on September 22, 2015.
To download and install the latest version of software for your HP printer, please visit 123.hp.com, HP support website, or HP Support Assistant (in English).
09-30-2016 03:13 PM
This thread has been locked, For more information on HPPIW please refer to the following support document:
http://support.hp.com/us-en/document/c02681060
The HP Printer Install Wizard is a support application from HP that assisted in downloading printer software. This support application is no longer supported by HP. The last update to this software was on September 22, 2015.
To download and install the latest version of software for your HP printer, please visit 123.hp.com, HP support website, or HP Support Assistant (in English).
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