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HP Office Jet Pro 8710 issue

HP Office Jet Pro 8710
Microsoft Windows 10 (64-bit)

My printer is online and ready to go.  The program is on my laptop.  However, I am being told that the drivers are unavailable and I cannot use the printer.  What does this mean and how do I fix it?

 

thank you,

Brian

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HP Office Jet Pro 8710 issue

@bbland1969

 

Printer Website Support Drivers Page:

HP OfficeJet Pro 8710 All-in-One Printer

 

 

If you have not done so, download and install the Print software

 

Instructions and Print software download:

HP OfficeJet Pro 8710 All-in-One Printer series Full Feature Software and Drivers

 

Printer User Guide

 

How-to Documents

 

 

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Kind Regards,
Dragon-Fur
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 I will try that now.

 

thank you,

brian

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@bbland1969

 

You are welcome.

 

 

Kind Regards,
Dragon-Fur
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We are having an issue with the feeder when we try to fax out.  We will place say 3 pages, it will scan the 3 pages and the feeder will spin to check for more pages and when it determines there aren't anymore pages to send, it puts an error message up saying "insert documents into feeder or press cancel".

 

It's like it doesn't recognize there are no more pages....

 

HELP!

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