cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 0
Message 1 of 6
345
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

HP Office Jet Pro 8710
Microsoft Windows 10 (64-bit)

My printer is online and ready to go.  The program is on my laptop.  However, I am being told that the drivers are unavailable and I cannot use the printer.  What does this mean and how do I fix it?

 

thank you,

Brian

5 REPLIES 5
Highlighted
Level 15
Level 15
24,846 24,620 2,136 7,871
Message 2 of 6
322
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

@bbland1969

 

Printer Website Support Drivers Page:

HP OfficeJet Pro 8710 All-in-One Printer

 

 

If you have not done so, download and install the Print software

 

Instructions and Print software download:

HP OfficeJet Pro 8710 All-in-One Printer series Full Feature Software and Drivers

 

Printer User Guide

 

How-to Documents

 

 

When you see a Post that helps, inspires, provides fresh insight,

or teaches you something new, click the Thumbs Up on that Post.

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Kind Regards,
Dragon-Fur
0 Kudos
Highlighted
New member
3 2 0 0
Message 3 of 6
316
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

 I will try that now.

 

thank you,

brian

0 Kudos
Highlighted
Level 15
Level 15
24,846 24,620 2,136 7,871
Message 4 of 6
312
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

@bbland1969

 

You are welcome.

 

 

Kind Regards,
Dragon-Fur
0 Kudos
New member
3 2 0 0
Message 5 of 6
312
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

screen shot.PNG

0 Kudos
Highlighted
New member
1 1 0 0
Message 6 of 6
110
Flag Post
HP Recommended

HP Office Jet Pro 8710 issue

We are having an issue with the feeder when we try to fax out.  We will place say 3 pages, it will scan the 3 pages and the feeder will spin to check for more pages and when it determines there aren't anymore pages to send, it puts an error message up saying "insert documents into feeder or press cancel".

 

It's like it doesn't recognize there are no more pages....

 

HELP!

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation