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HP Recommended
HP Officejet Pro 8600 Plus
macOS 10.15 Catalina

I am trying to install drivers for my printer and so downloaded easy start from the HP support site. The program runs but gets so far and then won't install the drivers for either the printer or the scanner. I get the following problem. Going back and reinstalling does not help. Can anyone help?

 

Screenshot 2019-11-26 at 16.47.37.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Please try installing below drivers:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Once completing the installation, go to System Preferences > Printers & Scanners and click the plus sign.

Select your printer, within the Use drop-down menu select your printer model and click Add.

 

Now try printing and verify it works, as well you may scan using the Image Capture app within your Applications folder.

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

Please try installing below drivers:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Once completing the installation, go to System Preferences > Printers & Scanners and click the plus sign.

Select your printer, within the Use drop-down menu select your printer model and click Add.

 

Now try printing and verify it works, as well you may scan using the Image Capture app within your Applications folder.

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you ShlomiL that did the trick - much appreciated.

HP Recommended

You're much welcome @Kielty, great to see it did the trick!



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you ShlomiL, this was the solution that also worked for me!. No idea why these correct drivers are not present on the HP printer page...

HP Recommended

After installing Catalina, I now have to manually select the printer in order to print and then manually select the WiFi router for internet access.. printer used to  automatically switch when I selected Print. Is there a work around or some new software?  thx 

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