07-27-2019 03:48 PM
I've tried this with no success. Deleted USB controller for HP PhotoSmart 8100 in Device Manager, then deleted HP8100 printer from printer setup page. Added printer from printer setup page, printer not found automatically, then added manually after indicating that this is an older printer, selected Update Windows, then selected HP PhotoSmart 8100 series, set up as a local printer, I receive the message that I've successfully set up printer, then click Print a test page, window pops up and say a test page has been sent to your printer, immediately receive message "Error printing to HP 8100 printer". This happens every time even when a Level 1, and 2 support technician from Microsoft have taken remote control of my computer and tried the same steps. I have no idea from this forum if anyone from HP or Microsoft is working on this driver problem because I have talked to at least three friends that have told me that after about July 1, 2019, and the latest Microsoft Windows 10 automatic update that their printers have mysteriously quit working.
08-01-2019 09:42 AM - edited 08-01-2019 09:43 AM
Downloaded the driver for the 6980 from Microsoft Update Catalog (http://www.catalog.update.microsoft.com/Search.aspx?q=hp+deskjet), assigned to the printer. When printing, the job starts, in the queue I see how the data flows, job ends, no failure - but NO printing.
08-27-2019 01:36 PM
This annoyed the heck out of me for a little bit, but I found a pretty easy fix.
In Device Manager, open up Universal Serial Bus Controllers
Find the 8100 Series device
Click on Update Driver
Choose USB Composite Device
Then go to classic Control Panel and find the printer - it should just be there and you are good to go.
LMK if this helped.
09-26-2019 11:26 AM
I went through every troubleshooting option with no success. Four computers, two HP 8150 printers. HP help guy Steve informs me that HP no longer supports the 8150 printer so drivers are not available on the latest Windows update. He did suggest that HP has many newer models I could buy. Best Buy had a sale on Epson Workforce Pro WF-3720 for $79 which is about the cost of the cartridges included. Printer works fine. I'm going to try my perfectly good 8150 on an old computer still running Windows 7. Looks like we're getting old.