Post new question
Posts: 1
Member Since: ‎01-13-2018
Message 1 of 2 (50 Views)

HP easy start postal code

Product Name: HP DeskJet Ink Advantage Ultra 4720 All-in-One Printer series
Operating System: macOS 10.12 Sierra


I have problem to key in my postal code and I'm from Malaysia...

and if anyone knows how to turn off the printer color management on Mac.


Thank you. 

0 Kudos
HP Support Agent
Posts: 11,386
Member Since: ‎08-11-2014
Message 2 of 2 (17 Views)

Re: HP easy start postal code



Peace be unto you!

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 


As I understand you need help adding your postal code,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Where exactly are you getting the prompt to enter the postal code?

(Normally, there shouldn't be any such prompts for the HP Easy start)

Have you attempted to skip it?

Could you send a picture of the screenshot asking for the postal code? And Any error message?


While you respond to that, here's what you need to do:

If you are unable to install the printer driver/software due to the postal code error, try the steps mentioned below:


To install the HP driver through Apple Software Update, create a new print queue on the Mac.


Where is the download button? Your HP drivers automatically download and install through Apple Software Update, but if you want to manually download drivers, go to HP Printer Drivers for macOS and OS X Mavericks and later (in English) or HP Printer Drivers for OS X Mountain Lion and OS X Lion (in English) on the Apple support site.

  1. Click the Apple menu, then click System Preferences.

  2. Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.


(By the end of this article all the issues should be resolved)


For assistance with color management on your printer: Click here to check your User Guide.


Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation