08-20-2019 11:10 AM - last edited on 08-20-2019 11:16 AM by Cheron-Z
I'm in Portugal, and I'm trying to update printer Tango Software, but I'm stuck in Codigo Postal, because Próximo button is always disable, no matter what I write in the text box. Beside that, there's no Cancel, Back or Exit button, just Windows Task Manager.
Can you help me, please?
08-22-2019 01:58 PM
@JonasMegre, Welcome to HP Support Community!
The postal code should be entered in numerals and not alphabets.
Try entering the correct postal code and let me know if this helps.
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